Orders placed before 1pm Monday - Friday will be dispatched within 24 hours subject to availability & customisation. Some items will be a slightly longer dispatch time if it involves a custom resin design.
Deliveries delayed in some areas by Royal Mail due to Covid19.
All items within the UK ordered online will be posted by Royal Mail and may require a signature depending on the postage options you choose during the checkout process.
Risk in the Goods passes to you when the Goods are off loaded from Rockabella brides or its agents vehicle at the point of destination. If your order is late, please contact us. We can only refund non-deliveries when the parcel is officially classified as lost by the Royal Mail. This is 15 working days after the date of delivery. We will always try our best to make sure you get your items on time.
All our jewellery is handmade in Kent and every effort is made to ensure your jewellery is of the highest quality. We take great care to accurately describe and photograph each item, but the colour, finish and shape of unique handmade items made from natural materials may differ from one item to another. If you have any queries or are unsatisfied for any reason please contact us at firstname.lastname@example.org